1. Introduction
Triple J's Car Rental ("we," "our," or "us"), operated by Jayvee Leo Vergara and Jan Claire Vergara, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our car rental services in Lipa City, Batangas.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Full Name — to identify you and process your rental booking
- Phone / Viber Number — to communicate regarding your booking
- Email Address — to send booking confirmations and respond to inquiries
- Preferred Dates & Times — to schedule your car rental
- Vehicle Preference — to prepare your chosen vehicle
- Additional Notes — any special requests you share with us
2.2 Information Collected Automatically
- Browser type and version
- Pages visited and time spent on our website
- Device type (mobile, tablet, desktop)
We do not use cookies for tracking or advertising purposes.
3. How We Use Your Information
- Processing and managing your car rental bookings
- Communicating with you about your reservation via phone, Viber, Messenger, or email
- Responding to inquiries and providing customer support
- Improving our website and services
- Complying with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Third-Party Services
- Web3Forms — processes email inquiries from our contact form securely
- Facebook Messenger — governed by Meta's privacy policy when you contact us via Messenger
- Google Fonts — fonts hosted by Google may collect basic usage data
5. Data Security
We take reasonable measures to protect your personal information, including limiting access to authorized personnel only and not storing payment information on our website. However, no method of internet transmission is 100% secure.
6. Data Retention
- Active booking records — retained for the duration of your rental and 30 days after
- Contact form submissions — retained for up to 12 months
- Communication history — retained as needed for customer service
You may request deletion of your personal data at any time by contacting us.
7. Your Rights
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to:
- Access — request a copy of your personal data
- Correction — request correction of inaccurate data
- Deletion — request removal of your data from our records
- Object — object to processing of your personal data
8. Children's Privacy
Our services are not directed to individuals under 18. Rental agreements must be entered into by individuals at least 18 years old with a valid driver's license.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
Questions about this Privacy Policy? Contact us: